Store Hours
Location

618.656.5353

Frequently Asked Questions

Listed below are some of the most frequently asked questions we hear (after Q: "Where's the restroom?")

Q: How long does it take to get a wedding gown?
A: There is no fixed answer for that.  It varies by designer, dress style and time of year ordered and needed.  A safe general estimate is to allow a minimum of six (6) months for your wedding gown, five (5) months for bridesmaids.  On average, most brides order their wedding gown at least nine (9) months to one (1) year before the wedding and their bridesmaid dresses a month or two later.

Q: Do I need an appointment to try on dresses?
A: No.  Walk-ins are always welcome to shop.  We have eight (8) dressing rooms and a spacious veiwing area, so there is rarely a wait during the week.  Appointments are encouraged for brides on weekends from January through March so we may reserve one of the larger dressing rooms for you.  If you wish to work with a specific bridal consultant you should call ahead to check their schedule.

Q: Will you order me a new dress, or do I have buy off-the-rack.
A: Normally, we prefer to order you a new dress from the designer.  After you have tried on our samples and decided on "the dress", your bridal consultant will take your measurements and review with you the recommended size based on the designer's size charts.  Using the designer's recommended size will in most circumstances minimize the alterations required on your dress.  Of course there are times when a bride will buy off-the-rack, usually because of time constraints.

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